Support & Beta

Shape your trading performance with the Vestin team

Every conversation sharpens your trading clarity. Reach out for data onboarding, workflow design, or the signals you want Vestin to surface next.

Email the team Join the beta cohort
  • Beta seats prioritised for traders who introduce themselves.
  • No bots, no forms—messages land directly with the builders.
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Why reach out

We co-design clarity with every active desk

Tell us what’s unclear in your data and where signals are hiding. We’ll respond with a tailored Vestin workflow or a quick loom to get you moving.

Premium 1:1 support contact@vestin.io

Premium members get direct 1:1 help with data syncing, account connections, and sharpening their review cadence.

Stay close

Follow the signals

Launch announcements, workflow teardowns, and new beta waves roll out across these channels.

Support window

  • Mon – Fri · 09:00 – 18:00 UTC
  • Sat · 10:00 – 16:00 UTC
  • Sun · Offline (pager for urgent incidents)

Typical response time

  • General questions · within 24 hours
  • Technical help · within 12 hours
  • Critical incidents · under 4 hours

Prefer a live walkthrough? Premium members can mention it in your email and we’ll align a call around your trading hours.