Support & Beta

Architect discipline with the Vestin team

Every conversation unlocks sharper trading loops. Reach out for guidance on onboarding, workflow design, or to share the edges you want Vestin to surface next.

  • Beta seats prioritised for traders who introduce themselves.
  • No bots, no forms—messages land directly with the builders.
Vestin workspace devices showing contact overview
Why reach out

We co-design routines with every active desk

Tell us how you journal, how you review, and where discipline slips. We’ll respond with a tailored Vestin workflow or a quick loom to get you moving.

Premium 1:1 support contact@vestin.io

Premium members get direct 1:1 help with data syncing, account connections, and sharpening their review cadence.

Stay close

Follow the signals

Launch announcements, workflow teardowns, and new beta waves roll out across these channels.

Support window

  • Mon – Fri · 09:00 – 18:00 UTC
  • Sat · 10:00 – 16:00 UTC
  • Sun · Offline (pager for urgent incidents)

Typical response time

  • General questions · within 24 hours
  • Technical help · within 12 hours
  • Critical incidents · under 4 hours

Prefer a live walkthrough? Premium members can mention it in your email and we’ll align a call around your trading hours.